DA
Digital Andon
Visible problems. Faster response. Stronger learning culture.
The Digital Andon app provides an efficient way to highlight issues the moment they happen and ensure they are acted on — not ignored. Operators can flag an issue in seconds, managers get instant visibility, and everyone can clearly see what needs attention, who owns it and how long it has been open.
Every Andon event is assigned a reason and, where required, the action taken to resolve it. Digital Andon turns hidden disruptions into clear, shared priorities, shortens response times and builds a culture where issues are dealt with early rather than buried.
The result: fewer surprises, smoother operations, and a workplace where problems drive learning and improvement instead of frustration.
What is Digital Andon?
A real‑time system for seeing, fixing and learning from operational anomalies.
Digital Andon provides a live, simple way to raise, manage and analyse operational issues as they occur. Issues are visible instantly at line level and across the organisation, creating both immediate action and long‑term insight.
- Accessed through Microsoft Teams or a web browser
- No specialist hardware required
- Minimal setup and administration
Raise issues instantly
Designed for speed and simplicity at the point of work.
- Single‑click Andon calls raised directly from the shop floor
- Clear reason codes for consistent reporting
- Multiple Andon types active at the same time (e.g. red, yellow, planned stop)
- Automatic notifications and dashboard updates
Issues are never hidden, forgotten or carried unofficially between shifts.
Line‑side and management visibility
See current status at a glance – from anywhere.
- Clear, colour‑based status for lines, cells or machines
- Immediate view of open issues and their duration
- Timeline view of events across the shift or day
- Summary of today’s issues by type and time lost
Supervisors and managers can quickly understand where support is needed and where to prioritise attention.
Alerts, acknowledgement & response tracking
Support issues without chasing or guesswork.
- Microsoft Teams and email notifications triggered automatically
- Issues can be acknowledged to show support is on the way
- Response and resolution times captured automatically
Key metrics including Mean Time to Respond and Mean Time to Resolve are recorded without manual input, creating reliable performance data
Reporting & analysis
Turn issues into insight.
Digital Andon reporting provides both real‑time visibility and deeper analysis:
- Live overview of Andon status across the organisation
- Analysis by type, reason, asset, process, shift or time of day
- Identification of recurring problems and patterns
- Evidence to support root cause analysis and continuous improvement
Problems that were previously accepted as “just part of the day” become visible, measurable and preventable.
Lean Production System
Improving operational knowledge, behaviours, and outcomes
By improved data collection and reporting, increased visibility and prioritisation of issues, and collaborative working.
